Do

• Keep services and meetings as short as possible.

• Create a relaxed environment where people can make noise and move around if needed.

• Reduce any intense sensory triggers e.g. fluorescent lights, strong smells, loud noises.

• Create a quiet space for people who might get overwhelmed.

• Make it clear when people should sit and stand etc - don’t expect everyone to know automatically.

• Use plain, not childish language with people with learning difficulties.

Don’t

• Rely too much on words and text - use images as well.

• Force anyone to handshake, hug, or touch.

• Be offended if people don’t make eye contact.

• Don’t hurry a speech-impaired person, be relaxed and positive.

• Don’t finish people’s sentences