Do…

• Speak clearly, not overly loudly, to hearing-impaired people.

• Ensure your face and mouth can be clearly seen when speaking.

• Look at hearing impaired people directly and speak normally.

• Provide BSL/ISL interpretation if asked for it.

• Use Closed captioning and subtitles when using video and social media platforms. 

 

Don’t…

• Shout or exaggerate speech.

• Speak when in the dark or shadows.

• Assume all hearing-impaired people use sign language or can lipread.

• Discard the use of microphones if you think people can hear you - microphones are often needed for the hearing loop to work properly.