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For Those Who Are Hearing Impaired and/or D/Deaf
Do…
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Speak clearly, not overly loudly, to hearing-impaired people.
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Ensure your face and mouth can be clearly seen when speaking.
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Look at hearing impaired people directly and speak normally.
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Provide BSL/ISL interpretation if asked for it.
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Use Closed captioning and subtitles when using video and social media platforms.
Don’t…
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Shout or exaggerate speech.
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Speak when in the dark or shadows.
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Assume all hearing-impaired people use sign language or can lipread.
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Discard the use of microphones if you think people can hear you - microphones are often needed for the hearing loop to work properly.
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